독일 뒤셀도르프 투어

[필독] 이용약관 및 예약 유의사항 본 투어는 단체 이동 상품으로, 원활한 진행과 안전을 위해 아래 약관을 적용합니다. 예약과 동시에 해당 내용에 모두 동의한 것으로 간주됩니다.
1. 전문 인솔자(Tour Leader) 전 일정 동행 안전한 가이드: 본 여행은 전 일정 전문 여행 인솔자가 동행합니다.
역할: 인솔자는 전체 일정 관리, 국경 이동 및 방문 국가 안내, 쇼핑 팁 등을 제공하며 여러분의 알찬 여행을 돕습니다. (단, 자유 시간 내 개별 활동은 인솔 범위에서 제외됩니다.)
2. 단체 투어 미팅 시간 준수 (무대기 출발) 대기 없는 출발: 단체 투어의 특성상 미팅 시간에 늦으셔도 개별 연락을 드리거나 별도로 기다려 드리지 않으며, 대기 없이 즉시 출발합니다.
지각 시 처리: 지각으로 인해 버스를 놓치실 경우 '당일 노쇼(No-show)'로 간주되어 환불이 불가합니다. 반드시 미팅 시간 10분 전까지 도착해 주시기 바랍니다.
3. 신분증 지참 및 아동 동반 (법적 의무) 여권 지참 필수: 국경 이동 투어이므로 유효한 여권 원본(및 거주증) 지참은 법적 의무입니다. 미지참 시 발생하는 모든 법적 문제 및 투어 중단에 대한 책임은 본인에게 있습니다.
카시트 지참: 카시트가 필요한 영유아 동반 시 개인 카시트를 직접 지참하셔야 합니다. 미지참 시 현지 교통법규 위반으로 탑승이 불가합니다.
4. 투어 성원 및 불가항력 최소 모객 인원: 최소 25명 미달 시 투어가 취소될 수 있으며, 이 경우 출발 7일 전까지 공지 후 전액 환불해 드립니다.
천재지변: 천재지변, 기상 악화, 파업 등으로 안전한 진행이 어려울 경우 일정이 취소되거나 변경될 수 있습니다.
5. [중요] 취소 및 환불 규정 모든 환불은 금융 및 관리 수수료 5%를 공제한 후 아래 규정을 따릅니다.
여행 시작 14일 전까지 취소 요청: 수수료 5% 공제 후 전액 환불
여행 시작 14일 전 ~ 3일 전까지 취소 요청: 수수료 5% 공제 후 금액의 50% 환불
여행 시작 2일 전 ~ 당일 및 노쇼(No-show): 환불 불가
6. 쇼핑 물품 및 관세 (네덜란드/EU 규정) 관세 책임: EU 내 이동으로 일반적인 개인 소비용 쇼핑은 자유로우나, 주류/담배 등 특정 품목의 과도한 구매(반입 한도 초과)로 인해 발생하는 현지 세관 관련 문제는 본인 부담입니다.
수하물 관리: 차량 짐칸 이용 시 물품 파손이나 분실에 대해 당사는 책임을 지지 않으므로, 파손 위험이 있는 물건은 개별 관리에 유의해 주세요.

  [Important] Terms & Conditions / Booking Notes
This tour is a group transportation product, and the following terms and conditions apply to ensure smooth operation and safety. By making a reservation, you are deemed to have read, understood, and agreed to all of the terms below.
1. Professional Tour Leader Accompanying the Entire Tour Safe guidance: A professional tour leader will accompany the group throughout the entire tour. Role: The tour leader will assist with overall schedule management, cross-border travel procedures, information about the destination country, shopping tips, and other support to help you enjoy a well-organized trip. Please note that individual activities during free time are not included within the tour leader’s responsibility.
2. Punctuality for Group Tour Meeting Time (Departure Without Waiting) Immediate departure: Due to the nature of a group tour, we will not contact late participants individually or wait for them separately. The tour will depart on time without delay. Late arrival policy: If you miss the bus due to late arrival, it will be considered a same-day no-show, and no refund will be provided. Please make sure to arrive at least 10 minutes before the scheduled meeting time.
3. Required Identification and Travel with Children (Legal Obligation) Passport required: As this is a cross-border tour, carrying a valid original passport (and residence permit, if applicable) is a legal requirement. Any legal issues or interruption of the tour caused by failure to carry the required documents will be the sole responsibility of the participant. Child car seat: If you are traveling with an infant or young child who requires a car seat, you must bring your own. Boarding may be denied if no car seat is provided, in accordance with local traffic laws.
4. Minimum Number of Participants and Force Majeure Minimum group size: The tour may be canceled if the minimum number of 25 participants is not reached. In such cases, notice will be given no later than 7 days before departure, and a full refund will be issued. Force majeure: The itinerary may be canceled or changed if safe operation becomes difficult due to force majeure events such as natural disasters, severe weather, strikes, or other unforeseen circumstances.
5. [Important] Cancellation and Refund Policy All refunds are subject to a 5% deduction for financial and administrative fees, and the following policy applies:

• Cancellation requested up to 14 days before the tour start date: Full refund minus 5% fee
• Cancellation requested from 14 days to 3 days before the tour start date: 50% refund after deduction of the 5% fee
• Cancellation requested from 2 days before departure to the day of departure, or no-show: No refund

 
6. Purchased Goods and Customs Responsibility (Netherlands / EU Regulations) Customs responsibility: As this tour involves travel within the EU, general shopping for personal use is typically permitted. However, any issues related to excessive purchases of restricted goods such as alcohol or tobacco, including exceeding import allowances, shall be the sole responsibility of the participant. Luggage responsibility: When using the vehicle’s luggage compartment, we are not responsible for any loss of or damage to personal belongings. Please take special care of fragile items.
7. Additional Notice — Insurance and Personal Responsibility Jin Tour, as the tour operating company, maintains basic liability insurance. However, personal accident insurance, illness insurance, and medical insurance for individual participants are not included in this tour product. Therefore, for a safe and worry-free trip, we strongly recommend that all participants purchase their own travel insurance before departure. In addition, Jin Tour shall not be held legally responsible for any accident, injury, loss, or damage caused by a participant’s failure to follow the tour leader’s guidance or safety instructions. Any incidents, accidents, injuries, lost belongings, or theft of personal items that occur during free time shall be considered the participant’s own responsibility, and Jin Tour shall not bear legal liability for such matters.
8. Respectful Participation and Conduct To ensure a pleasant experience for all participants, the following rules must be strictly observed. If a participant violates these rules, the tour leader may, at their discretion, require the participant to leave the tour. In such cases, no refund will be given.
Conduct rules:

• No lateness
• No shouting or disruptive behavior
• No abusive or offensive language
• No behavior that causes discomfort or inconvenience to others

 
Group conduct:

• No unauthorized leaving and rejoining the group
• No unapproved independent activities outside the agreed schedule

 
9. Vehicle Use and Schedule Flexibility Vehicle etiquette: To maintain a comfortable environment, strongly odorous food and alcoholic beverages are not allowed inside the vehicle. Schedule changes: Due to local traffic congestion, border inspections, store conditions, or other operational factors, the duration of stops and return time may change flexibly. No compensation will be provided for such changes.